Shipping Policy

WORLDWIDE SHIPPING

We proudly extend our shipping services worldwide to accommodate our diverse customer base. Whether you're located in India or abroad, we ensure efficient delivery to your doorstep. Please refer to the details below for shipping specifics based on your location:

 

DOMESTIC SHIPPING (WITHIN INDIA)

1. Free Shipping: We offer complimentary shipping on all orders within India.

2. Delivery Address: We deliver to all postal addresses within India. Please ensure that you provide a complete street address along with the PIN code/zip code, as courier companies do not deliver to P.O. Box addresses.

3. Courier Partners: Our trusted courier agents include BlueDart, Delhivery, DTDC, India Post and Shree Tirupati Courier.

1. Dispatch Time: Most orders are dispatched within 3-4 working days. For custom stitching orders, please allow an additional 4-5 working days to the delivery time.

2. Made-to-Order Products: Made-to-order or pre-order products may require 15-25 working days for dispatch. We will ship these items as soon as they are ready, without waiting for the complete order.

4. Delivery Time: Once dispatched, domestic orders are typically delivered within 3-7 days, ensuring prompt delivery through our trusted courier partners.

5. Tracking Information: Tracking information is promptly provided via email upon shipment. However, please note that there may be occasional delays in email notifications due to software updates.

6. Non-Shipping Days: Please note that we do not make shipments on Sundays and public holidays, as our logistics partners do not conduct pickups on those days.

7. Multiple Deliveries: If you ordered two or more items, you may receive them in multiple boxes on different days due to varying item availability and shipping locations. For added safety in transit, products may be shipped separately.

8. Cash on Delivery (COD) Confirmation: We understand that Cash on Delivery (COD) might be convenient for some customers, and we're always exploring new options. In the meantime, we offer secure and reliable payment methods to ensure a smooth shopping experience.

INTERNATIONAL SHIPPING

• Worldwide Shipping Partners: We ship worldwide exclusively through trusted carriers such as FedEx, DHL, UPS, Aramex, and others, ensuring reliable and efficient delivery. Please note that deliveries cannot be made to PO Boxes or APO addresses.

• Standard Shipping: We provide complimentary standard shipping worldwide, including the US, UK, Canada, Australia, and other countries, for orders over USD $150. For orders below this amount, a flat shipping fee of USD $9.99 applies. Standard shipping typically requires 5-10 business days for order processing and dispatch. If your order includes custom stitching, please allow an additional 4-5 business days for preparation.

• Express Shipping and Handling: Express shipping and handling services cater to customers who need faster delivery options. Orders placed with express shipping will be processed and shipped within 3-5 business days. However, for custom stitching orders, an additional 2-3 business days may be required. The cost of express shipping will be automatically calculated during the checkout process, based on the total order value.

• Payment Policy: For international shipments, we only accept prepaid orders. Orders placed with Cash on Delivery (COD) will be automatically cancelled.

• Dispatch Time: International orders are typically dispatched within 5-7 business days. For custom stitching orders, please allow 7-10 business days for dispatch.

• VAT, Import Duties, and Local Taxes: VAT, import duties, and local taxes are the responsibility of the customer and may vary according to the regulations of the destination country.

• Payment of Import Duties: Import duties must be paid within 2 days of the shipment's arrival to avoid forfeiture of the order.